Welcome to Appvity Online Library

eTask

Quick Start

• Quick project setup for your team
• Create the task for your team
• Custom & share views for team members

For End User

• Overview of task management tool
• Custom views can be published for team
• Make a discussion on Microsoft Teams Post about your task
• Get to know our eBot

For Admin

• Setup synchronization from multiple sources
• Mange default fields and custom fields
• Explore our smart features
• Configure advanced eTask settings

eHelpdesk

Quick Start

• Create channel and add eHelpdesk in your tenant
• Invite your team
• Create an account for customer
• Config Customer Portal in your customer tenant
• Start to create the first item and discuss

Support Portal

• Knowledge Management
• Ticket Management
• Workflow management

Customer Portal

• Create a new custom field for business unique requirement
• Manage tickets availability
• Useful information before submission
• Keep track of billing

Developer's Corner

Explore

• Browse our Application notes
• Access product's REST API
• More about PowerShell scripts